Question 1

Why should I get a composite door installation?

Accepted Answer

At True Window & Glass, our modern composite doors (https://www.twguk.co.uk/composite-doors)are hard-wearing and built to last. They won’t rot, warp or even need a repaint, making them a worthwhile investment. Constructed with strong, reinforced materials, our composite doors are incredibly difficult to break into, adding an extra level of security to your home. When you choose True Window & Glass as your composite door supplier, you will benefit from the choice of a variety of styles, as well as a professional installation service that makes your life that little bit easier. All of these perks are available at a highly competitive price.

Question 2

Are aluminium doors better than upvc?

Accepted Answer

Both aluminium doors (https://www.twguk.co.uk/aluminium-patio-doors)and uPVC doors (https://www.twguk.co.uk/upvc-french-doors)come with their own advantages and disadvantages. Aluminium is an incredibly strong material that allows you to have larger glass panels in your door as it is capable of carrying more weight. It also offers a more modern and sleek look. By contrast, although uPVC is still strong, its key selling point is that it's incredibly sustainable - it has a much lower energy demand compared to other materials, and thus impacts the environment less. uPVC is also popular for its effective insulation properties. Whichever material you choose, True Window & Glass offer fantastic deals on both types of door.

Question 3

How does double glazing improve energy efficiency?

Accepted Answer

One of the biggest benefits of our energy-efficient double glazing service (https://www.twguk.co.uk/double-glazing)is that it significantly reduces any heat loss from your home. Thanks to double glazing’s insulation properties, you can maintain a comfortable temperature in your home without having to keep the heating on constantly, which in turn will bring down the cost of your energy bills. Lower energy consumption also means less emissions, making double glazed doors and windows a more eco-friendly alternative for your property.

Question 4

How to adjust aluminium bi fold doors?

Accepted Answer

Your aluminium bi fold doors (https://www.twguk.co.uk/aluminium-bi-fold-doors)will need to be occasionally adjusted as part of a maintenance routine. Even when your doors are installed flawlessly by a professional, over time they can still fall out of alignment. This can happen as a result of bad weather or natural shifts in your home’s structure, but as a result your doors will cease to function properly, for example, they won’t completely shut or will slide on their hinges without catching or stalling. You will need to make adjustments to prevent this from happening, including:

●      Assessing the leading door
●      Adjusting to the left or right
●      Adjusting the height

If you are struggling to adjust your aluminium bi fold doors yourself, our experts will be more than happy to help.

Question 5

When do upvc windows need repairing?

Accepted Answer

Although uPVC windows (https://www.twguk.co.uk/upvc-windows)have a pretty long lifespan, it will sometimes be the case that they’ll need to be repaired. Some common issues include:

●      Condensation / misted glass
●      Cracked or broken glass
●      Water leaking through the window
●      Damaged window frame
●      Difficulty opening, closing or locking window

Whilst all of these issues won’t require you to have a full window replacement, it’s nonetheless important that you seek the assistance of a window specialist to have it fixed in a timely manner. This way you will avoid a minor repair job turning into something much larger. If you need fast uPVC window repairs, we are available for 24/7 callouts.

Question 6

Does double glazing need replacing?

Accepted Answer

On average, double glazing windows (https://www.twguk.co.uk/double-glazing)should last 20 years at minimum. If your double glazing is old, not functioning properly or has suffered from forced entry, it could be time for a replacement. When performed by a window specialist, a double glazing replacement (https://www.twguk.co.uk/copy-of-window-repairs)is a straightforward job that shouldn’t pose much of an inconvenience to your life. If you choose us for your double glazing replacement, we will even provide a full boarding up service during the process so that you can ensure that your property will be kept safe.

Question 7

How good are modern aluminium windows?

Accepted Answer

Chic and understated, it's no surprise that modern aluminium windows (https://www.twguk.co.uk/aluminium-windows)are a popular choice for new properties. All of our modern aluminium windows and doors are designed with sleek, slim lines to create stylish exteriors that are also hard-wearing and weather resistant. Their reinforced strength also means that they are capable of supporting larger areas of glass than other materials. If you are interested to find out more, feel free to pay us a visit at our Lincoln-based showroom or get in touch with our team.

Question 8

What are aluminium sash windows?

Accepted Answer

The term ‘sash window’ refers to any window that doesn’t open on a hinge; there is no outward swing. Instead, sash windows are opened by sliding vertically or horizontally. Most sliding sash windows are made up of two sashes, both of which fit into a frame with one in front of the other. Both sashes are fitted into vertical grooves, and are counterbalanced by weights connected with a sash cord hidden in the frame. Sash windows are not only easy to open, but will also remain in the position you set them in thanks to the perfectly balanced weights. Opting for aluminium sash windows (https://www.twguk.co.uk/aluminium-windows)only means that you will receive the added benefit of an exceptionally hard-wearing and sleek frame material.

Question 9

How much do double glazed french doors cost?

Accepted Answer

Here at True Windows & Glass, our prices for double glazed French doors (https://www.twguk.co.uk/upvc-french-doors)and other double glazing products are highly competitive, and you can also be sure that you’re getting the best deal around when you choose us as your supplier. To obtain a quote for your specific project, you can call our office on 01522 500892 on contact us by email sales@twguk.co.uk.(mailto:sales@twguk.co.uk)

Question 10

Where are there glazing services near me?

Accepted Answer

If you are based in Lincoln, True Window & Glass operate across Lincoln, Gainsborough, Newark, Grantham, Sleaford and the surrounding areas. With over 40 years of experience, our window specialists offer a wide range of glazing services to clients across Lincolnshire, including double glazing and triple glazing. For a reliable service and incredibly competitive deals, get in touch with us to find out more.

Question 11

Can double glazing be installed from the inside?

Accepted Answer

When performed by an experienced professional, double glazing (https://www.twguk.co.uk/double-glazing)can be installed from either the inside or outside of a property. In fact, when installed from the inside, the process is actually much quicker: you don’t have to worry about getting the window in the exact right spot, and naturally the installation isn’t impacted by the weather. Our experienced team can tell you more about the double glazing process, including which method would be best for the specifications of your property.

Question 12

Are concertina doors good?

Accepted Answer

Concertina doors (https://www.twguk.co.uk/aluminium-bi-fold-doors)are a fantastic investment for modern homes looking to bring more natural light and fresh air in. They can seamlessly blend your indoor and outdoor spaces through an easy to use sliding mechanism, and have the potential to add substantial value to your property. With so many styles, configurations and designs to choose from, you are bound to find a stylish option to suit the design of your home. Choosing an aluminium or uPVC concertina door means that you will benefit from a hard-wearing, highly secure frame.

Question 13

How long do composite windows last?

Accepted Answer

Composite windows are typically more durable than uPVC windows thanks to their hybrid properties, and in some cases can last as long as 40 years - marginally surpassing uPVC’s average lifespan of 25-35 years. This is down to the fact that composite windows combine the attractive look and robust insulation of a timber window with aluminium cladding for easier maintenance and durability. If you are in the market for a high-performance, visually appealing and long-lasting frame, composite windows could be what you’re looking for.

Question 14

Are TWG FENSA registered?

Accepted Answer

TWG are a FENSA registered company, our registration number is 36125.

Question 15

What is FENSA?

Accepted Answer

FENSA is a government-authorised scheme that monitors building regulation compliance for replacement windows and doors. Every FENSA Approved Installer, from large national brands to small local companies, is assessed regularly by us to ensure its standards are continually maintained.

Question 16

Is everything made to measure?

Accepted Answer

All of our products, installations and home improvement works are tailored to fit your sizing meaning it's completely bespoke.

Question 17

Does TWG use self employed installers?

Accepted Answer

Here at TWG we only use employees rather than self employed installers, this allows us to manage quality and look for ways to improve the skill set within the team. We have qualified installers with a mix of trainees, investing in the future of the business!

Question 18

Are your windows and doors secure?

Accepted Answer

Our windows and doors are built to industry standards with PAS24 - enhanced security performance requirements for doorsets and windows in the UK. Doorsets and windows intended to offer a level of security suitable for dwellings and other buildings exposed to comparable risk.

Question 19

Will new windows and doors reduce my heating bill?

Accepted Answer

Homes lose 10-20%  of their heat through windows and external doors. Installing energy efficient glazing and high thermal performance doors will reduce heat loss, to keep your home warmer and cut heating bills.

Question 20

Do I need planning permission to have new windows, doors or conservatory?

Accepted Answer

If you’re looking to have replacement windows, install double glazing then there is a high chance you will not need planning permission. There can be some exceptions but our surveyor will discuss anything like this with you on site prior to ordering.

Question 21

Do you use sales representatives?

Accepted Answer

We do not use sales representatives, we get enquiries through local advertising and returning business. We not operate a "hard sell" technique, if we quote for work, we won't be pestering you

Question 22

Do you have a show room?

Accepted Answer

Yes, we have a show room full of doors, splash backs and windows with different colours for you to come and look at. 
We prefer discussing options over a coffee while showing you brochures of what is available.

Question 23

Can double glazing be repaired?

Accepted Answer

Yes, it can. Not only that, but having your double glazing repairs is a much cheaper solution than replacing your existing windows with brand new ones. The team at True Window & Glass in Lincoln are available to carry out double glazing repairs,(https://www.twguk.co.uk/copy-of-window-repairs) as well as other types of window repairs 24/7. We can check locks, fix frames and service panes to keep your windows in tip-top condition. Even if we can’t fix your windows then and there - for example, if you’ve experienced a break in - we will still provide a full boarding up service, so that you can rest assured that your property is protected.

Question 24

Is conservatory insulation worth it?

Accepted Answer

Yes, it is certainly worth insulating your conservatory. Conservatories are often the biggest culprit when it comes to internal heat loss and solar heat gain. Thus, insulating your conservatory will help you to take back control of your home’s inside temperature, allowing you to enjoy it all year round without absolutely boiling or freezing. Take a look at the range of high-quality, energy efficient conservatories (https://www.twguk.co.uk/conservatories)that True Window & Glass offer.

GLAZING FAQs

True Window & Glass Centre have got all the answers to your glazing FAQs. Call our team in Lincoln today

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